Customer dashboard functions
Service Provider Search provides two options (Match and Post) to help you identify and connect with the right service providers for your project or managed service. Because project details are confidential, Elite masks any identifying information of potentially connected parties until the finalist agencies have been chosen. Finalist agencies are chosen based on the merit of their profile and certain supplementary details made visible to you as the customer looking to procure services. Once you've chosen your preferred finalist agencies, the names and contact information of those finalist agencies are provided to you. Overviews and entry points for both options are found in the Service Provider Search area of your dashboard.
- Service Provider Search - Overview
Candidate Search provides two options (Match and Post) to help you identify and connect with the right candidates for your organization's open job positions. Match allows you to browse virtual resumes posted by job candidates on our network who are currently seeking new opportunities. You input specific skills and attributes and the top virtual resumes are returned based on those same skills being tagged on each resume. Post allows you to post your open positions to our job board. Candidates view job listings from their dashboard and apply by submitting their virtual resume for consideration. Jobs are tagged with skill categories and data attributes, making them easier for candidates to find them if the post aligns with their skills. You may contact candidates directly whether you use the post or match method.
- Candidate Search - overview
Use engagement resources when you engage with a service provider that you have sourced through Service Provider Search. Using these resources help your engagements stay consistent and provide Elite the data it needs for improving the platform and engagement experience.
- Engagement tracker
- Engagement cycle checklists
- Update your engagement's status/phase
- Capture core data related to your engagement
- Create/update support requests
For a variety of functions on our network, you "submit" something. This could be the profile you created when you first joined the network, a Service Provider Search request, or a support request submitted for an active engagement. These are all considered "submissions". Some submissions, such as your originally submitted profile, contain many fields that can be updated. Other submissions, such as those for Service Provider Search or Candidate Search, have fewer fields that can be updated or none at all. All submissions are found in the "my submissions" folder of the "Admin functions" area of your dashboard. Submissions should have the same naming conventions as when they were submitted. For those submissions that allow updates, simply open the submission you want to update, make your changes to the appropriate fields, and re-submit the form.
- Update profile
- My submissions
Submit feedback for different connection scenarios (engagement feedback for service providers and their staff, hired job candidates) and for the platform (features, experience).
- Engagement feedback - service provider (for the company providing the service)
- Engagement feedback - service provider (for the company's staff members)
- Employment feedback - hired candidates
- Platform feedback - features
- Platform feedback - experience