Prior to being added to the network, a service provider must confirm that it performs various practices that promote trust.
Expand the panes below to learn more about the steps our service providers take to help promote the trust of our customers.
- Service providers indicate the total number of years their agency has performed cybersecurity or data privacy services
- Newer service providers indicate the total number of years that their principals or founders have in the field
- All providers must carry insurance (professional liability, errors & omissions) commensurate to the levels required by those projects and managed services for which they are connected
Service providers perform background checks on all employees
Service providers validate clearance documentation for any employee where applicable for a given engagement
Service providers validate relevant certifications for any employee where applicable for a given engagement
Service providers who staff reformed hackers (black hat hackers) must divulge their history to customer organizations prior to deploying them on engagements
Service providers need to attest to this transparency and perform it in practice prior to being connected for engagements
Service providers acknowledge any active complaints from consumer advocacy organizations such as the Better Business Bureau (BBB) prior to being added to the network
Service providers acknowledge any active liens or lawsuits prior to being added to the network
- Service providers who are selected as an engagement finalist, and more importantly those who win the project, should have any additional validations performed by the customer organization
- Service providers who are selected as an engagement finalist, and more importantly those who win the project, should provide any references solicited by the customer organization
- These extra validations between the connected parties build trust for engagements and build credibility for the platform and its service providers